Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016
Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.

Try it!

Create folders to organize emails, move messages, and add folders to your Favorites folder for easy access. Right-click folders to see more options on how to organize. 

Create a folder

  1. Right-click your name in the Folder Pane and select New Folder.   Or right-click Inbox to add a folder inside the Inbox and select New Folder.

  2. Type a name for the folder and press Enter.

  3. Select the new folder to open it. 

Move messages into a folder

  1. Select an email message.

  2. Drag and drop it into a folder.

    To move more than one email, select an email, hold down the Ctrl key and select other messages, and then click, drag, and drop them into a folder.

Add a folder to Favorites

  • To add a folder to Favorites, right-click the folder, and then select Show in Favorites.

    You can also select the folder, and then drag and drop it in Favorites.

Want more?

Creating folders in Outlook on the web

Create a folder in Outlook

Move an email folder

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.