Get started with Microsoft Loop
Microsoft Loop is a transformative co-creation experience that brings together teams, content, and tasks across your tools and devices. Loop combines a powerful and flexible canvas with portable components that move freely and stay in sync across applications—enabling teams to think, plan, and create together.
The three elements of Loop
Loop components are portable pieces of content that stay in sync across all the places they're shared. Components allow you to collaborate in the flow of work—on a Loop page or in a chat, email, meeting, or document. They can be lists, tables, notes, and more—you're always working with the latest information in your preferred app, such as Microsoft Teams, Outlook, OneNote, Whiteboard, or the Loop app.
Loop pages are flexible canvases in the Loop app where you can bring together people and all your components, links, tasks, and data. Loop pages can start small and continue to grow to match the size of your ideas. Loop pages can be shared across Microsoft 365 apps as a link or an embedded Loop component.
Loop workspaces are shared spaces that allow you and your team to see and group everything important to your project, making it easy for you to catch up on what everyone is working on and track progress toward shared goals.
How do I use Loop components in other apps?
Loop components are currently supported in Microsoft Teams, Outlook, OneNote, and Whiteboard.
Microsoft Teams
First things to know about Loop components in Microsoft Teams
Send a Loop component in Teams chat
Outlook
Use Loop components in Outlook
OneNote
Use Loop components in OneNote
Whiteboard
Ready to try Loop?
Sign in with your personal or work account at loop.cloud.microsoft. To get started:
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Use a Loop template.
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Learn more about Loop with this 5-part learning series.
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Try the Loop mobile app.
Want to give feedback?
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In the upper right corner of your Loop page, Settings and more
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Select Help & feedback.
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Select Give feedback.
On Android or iOS, tap your profile picture at the top left to find Help and feedback.
Known issues
There are a few known issues with Loop. We'll work to keep this page updated as we identify and fix issues.
Loop currently doesn't support external sharing for guests or external users.
If you see the error, "We couldn't save the Loop workspace and pages you've created," try the following:
Possible solutions (using Loop with a personal Microsoft Account):
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You need to sign into outlook.com with your Microsoft account. Once you've signed in one time, everything that Loop needs from Outlook can be set up the next time you try to use Loop.
Possible solutions (using Loop with a work or school account):
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You need to have an Exchange Online mailbox associated with your Organization ID. Once you've been provisioned an Exchange Online mailbox, and you've signed into it one time, everything that Loop needs from Exchange Online can be set up the next time you try to use Loop. Work with your Microsoft 365 administrator or your help desk to ensure you have an active Exchange Online mailbox.
Note: The mailbox associated with the account can't be a shared mailbox.
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You need to have at least read access to your organization's SharePoint Online root site. We're working on a long-term solution to not require this. Until then, work with your Microsoft 365 administrator or your help desk to ensure you have a minimum of read access to the root site.
Frequently asked questions
You can use the Loop app on the web, iOS, and Android.
You can use Loop components in Microsoft Teams, Outlook, OneNote, and Whiteboard..
There's no cost to use Loop during the public preview. Learn more about limits during public preview.
Learn more about how to enable the Microsoft Loop app for your organization and Loop admin policies for Loop components and Loop workspaces.
You can access all your Loop work at loop.cloud.microsoft.
Note: Your Loop workspaces and components contribute to your Microsoft cloud storage. If you exceed your storage quota, you may not be able to send or receive email. Learn more about Microsoft storage quotas.
Yes, you can apply sensitivity labels to Loop components, pages, and workspaces. For more information, see Use sensitivity labels with Microsoft Loop.
Yes, you can select retention labels for Loop. Learn more about how to manually apply retention labels.
Components
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To delete a Loop component, open the Loop mobile app or go to loop.cloud.microsoft and navigate to the component you want to delete.
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Select More at the top of the page, then select Delete .
Tips:
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To Restore a deleted component, open the Recycle bin from any other page in the workspace, then select More and then Restore.
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To empty your Recycle bin, select Empty all at the top of the Recycle bin page.
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Your Loop workspaces and components contribute to your Microsoft cloud storage. If you exceed your storage quota, you may not be able to send or receive email. Learn more about Microsoft storage quotas.
Workspaces
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To delete a workspace, go to loop.cloud.microsoft and select Grid view .
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Select More on the workspace you want to delete, and then select Delete .
Caution: Once deleted, workspaces can't be restored.
Other resources
If you want to ask, answer questions, and chat with others using Loop, visit the Microsoft Answers community for Microsoft Loop. Want to learn more about Microsoft Loop? Watch the 5-part learning series.
Contact support
For help with your Microsoft account and subscriptions, visit Get help with your Microsoft account.
For technical support, go to Contact Microsoft Support, enter your issue, and then select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Learn more about how to get support for Microsoft 365 for business.
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