Applies ToOutlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 Office for business Office 365 Small Business Microsoft 365 admin Outlook on the web Outlook.com Microsoft Office New Outlook for Windows

You can change the appearance of the message list and reading pane in Outlook. Email in the message list can be displayed as individual messages or grouped by conversation.

Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?

Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select the Classic Outlook tab and follow those steps instead.

In new Outlook, if you want to change how the message list is displayed, you have the following options:

Change email display  |  Focused inbox  |  Organize messages  |  Reading pane appearance  |  Message list format

Change how email is displayed in new Outlook 

  • At the top of the page, select Settings  Settings > Mail > Layout.

Sort using Focused Inbox in new Outlook

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Focused Inbox, select either of the options depending on whether you want to focus on certain mails or not.

    Screenshot of Settings > Mail > Layout > Focused Inbox

Learn more in Focused Inbox for Outlook.

Organize Messages in new Outlook 

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

    • If you select Show email grouped by conversation, under Arrange the reading pane, select one of the options: Newest on top, Newest on bottom, or Show each message separately

      Screenshot of Settings > Mail> Layout section showing Message organization section  

      Note: With Show email grouped by conversation selected, you'll also have the option to Show or Hide deleted items.

Set Reading pane appearance in new Outlook

  • Under Reading pane, select one of the options depending on how you want to display the reading pane, such as On the right, At the bottom, or to Hide reading pane from view.

Set Message list format in new Outlook

  • Under Message list format, select an option depending on how you want your messages to be displayed, either Sender name first or Subject first.New Outlook Message list format

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Sort email messages in Outlook

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