Mail and Calendar for Windows 10 FAQ

What do I need to get started with Mail and Calendar? All you need is an email address and a password. We’ll show you how to set up email in the Mail app, send your first email, and create your first event.

How do I change or update my password? If you change your password on an email account (for example, Gmail or iCloud) that you access through the Mail and Calendar apps, you’ll need to update the password stored in Mail and Calendar. For more help with this, see Change or update your email password.

Where are my email messages or events? If you don’t see older emails, you might need to change your sync duration. If your older events or events far in the future aren't visible, don't worry. The events are still there, but they're outside the range that Calendar for Windows 10 displays.

Why is my account out-of-date? If you receive a message that your account settings are out-of-date, there are several steps you can take to fix the account.

How can I delete or remove an account? You can delete or remove an account from either the Mail or Calendar app. You can't delete the default account, but you can turn off email for that account.

Can I get notifications in the Mail app? Yes, you can turn on notifications for accounts and pinned folders.

Can I change the color of the Mail and Calendar windows? Yes. You can change the window color, switch from light to dark theme, or add a background photo to the app. You can't add a background photo to an individual email message. For more information, see Change the background color of your calendar.

My email messages don’t appear in my inbox, my sent messages don’t leave my outbox, or recipients don’t receive sent messages . These and other email problems may be caused by sync issues. To fix them, try resolving your sync issues.

How do I add my email to my phone or tablet? You can add your Microsoft email account via Settings. See Set up email in Mail for Windows 10 for more information.

Some of my emails are missing or disappearing. If you don’t see some or all of your email messages and you’re not receiving an error, you might need to change your sync duration.

I can't see images or links in email messages. You might have cleared the Always download full message and Internet images check box in your sync settings. Go to Settings > Manage Accounts, select your account, and then choose Change Mailbox sync settings.

How do I change the size or format of the text? When reading email, you can zoom in and out, and when writing email, you can change the font size, color, or format, as well as the zoom level. To learn more, see Change fonts, check spelling, and add images, files, tables, and links.

How do I save and send a draft? Drafts are saved automatically. For more information, see Working with drafts.

How do I print? If you have a printer set up in Windows 10, you can print any email message or several different views of your calendar from your computer or tablet.

Can I combine or link accounts to view all of my mail from multiple accounts in one place? Yes. You can link two or more inboxes so that all your messages appear in one inbox.

Can I block a sender? You can't block senders from within Mail for Windows 10, but if you're using an Outlook account, you can block a sender from Outlook or Outlook.com. If you're using another email provider, try accessing your email account directly with the provider and see if they let you block senders from there.

How do I sign out of my email account? You can’t sign out of an account that’s been added to the Mail or Calendar apps. However, you can delete an account. To learn how, see Delete an email account from Mail and Calendar apps. To prevent mail from an account from appearing in Windows 10 Mail, scroll down to “Turn off email for an account” in that same article.

How do I get rid of the mail in my trash folder? Follow the steps in this Microsoft Answers thread.

How do I see and edit my contacts, and send mail to contact groups? First, be aware that Windows Mail is an app that lets you consolidate several mail systems so that you can access all your mail in one place. It's not a stand-alone mail client. Therefore, its contacts functionality is limited, and to create a contact group, you have to use a workaround, such as the following:

1. Open the Mail app and start a new email.

2. On the To line, type the email addresses of the people you want in the new contact group. Put a semicolon after each email address.

3. After your email list is complete, highlight the whole list with your pointer (or press Ctrl+A) and then press Ctrl+C to copy the list to the clipboard.

4. Open the People app and start a new contact. Give the new contact a descriptive name (for example, Fellow progressive activists), and then paste (Ctrl+V) the list of email addresses you copied in step 3 into the Personal email box. Select Save.

5. To mail your new contact group, start a new email in the Mail app, select the People icon next to the To box, and search for your contact group.

6. Select the contact group and click Done (the check mark) at the lower right. All the email addresses of the contact group members are populated on the To line.

I'm having sync issues. If events you created or updated aren't showing on your computer or in the Calendar, try resolving sync issues.

Some of my events are missing or have disappeared. If this happens and you don't receive an error message, you might need to change your sync duration.

How do I sign out of my calendar account? You can’t sign out of an account that’s been added to the Mail or Calendar apps. However, you can delete an account. To learn how, see Delete an email account from Mail and Calendar apps.

How do I change the weather location displayed on the calendar? Select the Start button on the taskbar, and type location privacy settings to open the Location pane. Scroll down through the options to set a default location, to choose which apps can access your precise location (Weather is one option in this list), and so forth. You may have to restart the computer for these settings to take effect.