How to reset a Clipchamp account password
Applies ToClipchamp for personal accounts

Note: The information in this article applies to Clipchamp for personal accounts. In Clipchamp's work version, the email address and password in use are those of your work user account that is governed by your IT team.

In this article, we assume you already have a Clipchamp account with an email/password login method in place instead of another login method such as "magic link", and would like to change the password for the account.

Step 1. Make sure you're logged out of Clipchamp

To start, make sure you're logged out of Clipchamp, then go to app.clipchamp.com/login.

You will see this screen: 

An image of the sign in homepage.

Step 2. Select 'use your email' 

An image of a user selecting the use email button.

Step 3. Select the 'use password instead' button

On this screen, you'll see a button that says use password instead — select it.

This will lead to the screen showing a new section where you can log in with a password or select the forgot password button.

Step 4. Click on the forgot password button

Because you're resetting your password, you'll need to click on the forget password button.

An image of a user signing in with an email.

Step 5. Enter your email address

On the next screen, enter your email address and click the reset password button so we can send you a reset email.

An image of a user resetting password.

Step 6. Check your email inbox

After the previous step, you should find a message from Clipchamp in your inbox. Follow the prompts in the email.

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