Last Updated: February 24, 2020
ISSUE
With your email account configured to use IMAP, you attempt to save a draft email and receive the following error.
"The item cannot be saved because it was changed by another user or in another window. Do you want to make a copy in the default folder for the item?"
STATUS: WORKAROUND
The Outlook Team is investigating this issue. When we have more information, we will update this topic.
To work around the issue, do the following
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Select Yes to save a copy of the draft email in the Inbox.
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Navigate to the Drafts folder.
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Open the Draft email.
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Edit the email and select save. The edits will be saved to the draft email.
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