Note: Effective May 20, 2018, the Windows Phone app for Skype for Business will be retired and will no longer be available for download from the Windows Phone Store.
Lync for Windows Phone has become Skype for Business for Windows Phone. The change brings a fresh new look and simplified controls to all the features and functionality you already know.
We realize that you have some questions about what the change means for you. Read on!
Why the change?
This evolution combines the ease and familiarity of Skype with the communication and collaboration features of Lync and enables you to conduct your business through an enterprise-grade secure platform using the devices you already have.
What's new in Skype for Business for Windows Phone?
Skype for Business for Windows Phone includes a new look and feel, new emoticons, and other improvements. And, if your organization uses Skype for Business Server 2015, the ability to communicate with your Skype contacts using IM, audio call, and video call. We've spelled out all the details in Explore Skype for Business on mobile devices. See that article for the full story.
Does Skype for Business run on all versions of Windows Phone?
Skype for Business runs on Windows Phone 8.1 and later. If you're using Lync on an earlier version of Windows Phone, continue to use it and we won't send you the update.
I'm using Lync 2013 for Windows Phone but my desktop has Skype for Business
You'll receive the update to Skype for Business if your Windows Phone is version 8.1 or later. The update will be automatic unless you've disabled automatic updates in your Settings menu. Once updated, your Skype for Business contacts and meetings will still be there and will work just like they did in Lync. If you're using an earlier version of Windows Phone, you'll continue to use Lync 2013.
I'm using Lync 2013 for Windows Phone and my desktop also has Lync 2013
You'll receive the update to Skype for Business if your Windows Phone is version 8.1 or later. The update will be automatic unless you've disabled automatic updates in your Settings menu. Once updated, your Skype for Business contacts and meetings will still be there and will work just like they did in Lync. If you're using an earlier version of Windows Phone, you'll continue to use Lync 2013.
I'm using Lync 2010 for Windows Phone and my desktop also has Lync 2010
You will not receive the update to Skype for Business.
I've never used Lync or Skype for Business on my Windows Phone. Where do I get it?
To use Skype for Business for Windows Phone you need a Skype for Business or Lync account—typically the same user name and password you use when signing in at work or school. If you're already using the desktop version of Skype for Business, then you have a Skype for Business account. You can download the app from the Windows Phone store. See Sign in to Skype for Business on a mobile device for more information.
I don't have a Windows Phone. Is Skype for Business available for Android or iOS?
Skype for Business for iOS is available, and Skype for Business for Android is now in technical preview. For more information, see:
