Last Updated: Feb 12, 2019
ISSUE
When you search in Outlook the following error occurs:
-
"Outlook cannot perform the search."
Note: This only occurs if Outlook is on Windows Server 2016 Terminal Server or Windows Server 2016 Remote Desktop Server.
This issue may occur after installing the following Windows Update:
KB 4467684: November 27, 2018—KB4467684 (OS Build 14393.2639)
STATUS: FIXED
The issue is fixed in the Windows 10 February Public Update KB 4487026.
If you cannot install the update right away you can fix it using this workaround:
As a workaround, you can open your Windows command prompt, type sfc /scannow, press Enter and restart Outlook to alleviate the symptoms.
More Resources
![Icon Experts (brain, gears)](https://support.content.office.net/en-us/media/ee188ecd-f93d-4573-9b01-e11973de3e9a.png)
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
![Icon Community](https://support.content.office.net/en-us/media/f9cd8fac-e1df-4bd7-9f76-0098e0e77d7e.png)
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
![Icon feature request (light bulb, idea)](https://support.content.office.net/en-us/media/4c746d07-a10c-46f3-afe5-17a8f9628ccc.png)
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
See Also
Fixes or workarounds for recent issues in Outlook for Windows